Errors & Failed File Conversions

Failed Conversions

A file might fail to convert or load in the 3D Viewer for different reasons. 

Common reasons for failed file conversions:

If a corrupted model is added to the project, the 3D Viewer will still try to load it. When reading the model fails, it appears as red in the Models Tab.

If the issue persists, please reach out to for further assistance.

Retry File Conversion

If a model has failed to convert, you can retry the conversion process directly from the 3D Viewer.


These instructions assume that you already have a model which has failed to convert in Trimble Connect for Browser's 3D Viewer.

To retry conversion

Next Topic: Model Grids